Refund and Returns Policy

Last Updated: January, 2026

At Fashiondasher, we take pride in our hand-crafted and personalized products. We understand that sometimes an item may not meet your expectations, and we are committed to making the return process as simple and transparent as possible.

1. 30-DAY RETURN PERIOD

You have exactly 30 days from the date your package was delivered to initiate a return request. If 30 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.

2. RETURN ELIGIBILITY & CONDITIONS

To ensure a successful return, please ensure the following conditions are met:

• Product State: Items must be in New condition—unworn, unwashed, and unused.

• Packaging: All original tags, labels, and packaging must be intact.

• Safety: Items must be free from stains, odors (such as perfume or smoke), or any alterations.

• Proof of Purchase: A valid order number or receipt from Fashiondasher is required.

We accept returns for:

• Defective/Damaged Items: Products that arrived broken or with manufacturing flaws.

• Incorrect Items: Receiving the wrong size, color, or design compared to your order.

• Customer Choice (Buyer’s Remorse): If you simply changed your mind or are not satisfied with the product.

3. RETURN FEES (100% TRANSPARENCY)

We believe in a no-hidden-cost experience. For all eligible returns within the United States:

• Restocking Fee: $0.00 (We do not charge a fee to restock items).

• Return Shipping Cost: Free. We will provide a prepaid return shipping label via email for all approved returns.

• Processing Fees: None.

4. HOW TO INITIATE A RETURN

Please follow our 4-step process to ensure your refund is handled quickly:

1. Contact Us: Send an email to help@fashiondasher.com with your order number and the reason for the return.

2. Submit Evidence: For damaged or incorrect items, please attach clear photos or a video of the issue.

3. Receive Label: Once approved, we will email you a prepaid return shipping label.

4. Mail the Item: Print the label, attach it to your package, and drop it off at the designated carrier location (FedEx or USPS).

5. REFUND TIMELINE & METHOD

• Inspection: Once your return is received at our Miami facility, our team will inspect it within 1–3 business days.

• Approval: We will notify you via email regarding the approval or rejection of your refund based on the item’s condition.

• Refund Issuance: If approved, your refund will be processed and automatically applied to your original method of payment (PayPal or Credit/Debit Card).

• Timeframe: Please allow up to 7 business days for the refund to reflect in your bank account or PayPal balance.

6. EXCHANGES

Please note that Fashiondasher does not currently support direct exchanges. If you require a different size or design, the most efficient method is to return your original item for a full refund and place a new order for the desired product.

7. CONTACT INFORMATION

If you have any questions about our return process or haven’t received your refund after 10 days, please contact our dedicated support team:

• Store Name: Fashiondasher

• Business Address: 20050 Ne 10th Place Way, Miami, FL 33179, United States

• Email: help@fashiondasher.com

• Customer Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)