Cancel/ Change Order

At Fashiondasher, we are committed to providing a transparent and efficient shopping experience. Because our products are personalized and hand-crafted to your specific design, we follow a strict production timeline to ensure your items are delivered with care.

1. 4-HOUR CANCELLATION & MODIFICATION WINDOW

We understand that plans can change. To provide you with flexibility, we offer a 4-hour grace period immediately after placing your order.

• Modification Period: You have exactly 4 hours from the time of purchase to request any changes (size, design, color) or to cancel your order for a full refund.

• How to Notify Us: Please email us at help@fashiondasher.com or submit a support ticket via our “Contact Us” page within this timeframe.

• Post 4-Hour Policy: Once this 4-hour window has passed, your order is sent to our production facility. At this stage, because each item is custom-made, we cannot accept any further modifications or cancellations.

2. ADDRESS ACCURACY RESPONSIBILITY

Ensuring your hand-crafted items reach you safely depends on accurate delivery information.

• Customer Duty: It is the customer’s responsibility to ensure that the shipping address is complete and accurate, including the house number, street name, city, and ZIP code.

• Verification: Please double-check your shipping details before submitting your order.

• Non-Liability: Fashiondasher is not liable for failed deliveries, lost packages, or delays caused by incorrect or incomplete address information provided at checkout.

• Redirection: We cannot change the shipping address once the 4-hour modification window has passed or once the package has been handed over to FedEx, UPS, or USPS.

3. SECURE PAYMENT & PRODUCTION FLOW

To comply with Google’s transparency standards, we strictly follow this workflow:

• Payment Verification: We perform a standard authorization check on your card to ensure sufficient funds before processing.

• Safe Transactions: Your credit card information is encrypted via SSL technology and is never stored on our servers.

• Production Start: Production begins only after your payment has been confirmed and the 4-hour adjustment window has closed.

4. CUSTOMER SUPPORT & CONTACT

Our team is here to assist you from Monday to Saturday to ensure your satisfaction.